6 features every service desk should have

Six Indispensable Features of the Modern Service Desk

Cover

The logic behind leveraging modern AI and automation technology within service desks is obvious – it gives admins a break from monotonous ticketing tasks and helps drive costs efficiency, among other features. But diving in head-first into new technology is intimidating – after all, the business depends on a responsive service desk to keep things running smoothly.

Dip your toes into the water with this guide, which highlights the six core features that a modern service desk should offer, and how technology like automation can be used to get there.

Vendor:
Samanage
Posted:
09 Aug 2018
Published:
09 Aug 2018
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English
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