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Case Study: Honda Deploys Machine Learning with IBM Watson

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IDC estimates that unstructured data is growing by 40% per year. Organizations looking for above-average performance must adapt quickly to make use of this data, which is made possible with the assistance of machine learning.

Read this IDC case study to see how Honda used machine learning and text analytics to respond faster to the unstructured data from customer feedback.

Results include:

  • 80% decrease in time required to interpret and classify incoming feedback
  • Deeper understanding of customer issues
  • Reduced costs
  • And more
Vendor:
IBM
Posted:
11 Jul 2018
Published:
31 May 2017
Format:
PDF
Length:
6 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.