Using big data to boost customer loyalty

Big Data in Telecommunications: Industry Trends and Real-Life Applications

Cover

In the U.S., turnover rates for the major telecommunications carriers average at 20% per year, according to the American Customer Satisfaction Index.

So, how can you ensure your customers stay? Your answer may lie in big data.

Big data technologies, when combined with streaming analytics and analytics at scale, are enabling telecommunications companies to uncover significant new insights about their infrastructure and their customers.

In this resource, learn how telecommunications companies are using big data to boost:

  • Customer loyalty and acquisition
  • Product and service quality
  • Security and compliance
  • And more

 

Vendor:
MapR
Posted:
25 Jun 2018
Published:
25 Jun 2018
Format:
PDF
Length:
20 Page(s)
Type:
White Paper
Language:
English
Already a Bitpipe member? Login here

Download this White Paper!