How to build digital, connected & adaptive CX

How to Build Digital, Connected and Adaptive Customer Experiences

Cover

Keeping customers happy has never been tougher. They can switch brands on a whim, and if they don’t like something, they’ll broadcast the fact over social media. 

Inside this e-book, find out how a data-driven approach to CX will help you make your customers more loyal than ever as customers’ expectations continue to climb higher and higher.

Uncover 5 emerging technologies that should be on your strategic CX roadmap:

  • Hyper-personalization
  • Chatbots
  • Organic channels
  • IoT
  • Adaptive intelligence

Learn more about sector-specific CX and explore the 5 steps to get your CX transformation underway.

Vendor:
Oracle Cloud
Posted:
25 Jun 2018
Published:
25 Jun 2018
Format:
PDF
Type:
Resource
Language:
English
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