10 ways to evaluate MSPs

Top 10 Criteria for Selecting a Managed Services Provider

Cover

Why partner with a managed service provider? The answer is simpler than you might expect. Managed services can take the stress of managing day-to-day hybrid, public, or private cloud systems away from your team and allow you to focus on what’s more important; growing your business.

The question of how to select a managed service provider is much more complicated however. In this white paper, look at 10 criteria to evaluate when making this decision, such as:

  1. Do they have a deep and specialized skill-set in the service you need?
  2. Does the provider use a “break/fix” mentality or are they proactive about solving problems?
  3. Are they in alignment with industry best practices and ITIL standards?
Vendor:
IBM
Posted:
01 Jun 2018
Published:
01 Jun 2018
Format:
PDF
Length:
13 Page(s)
Type:
White Paper
Language:
English
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