How Twilio revamped their app performance management

Twilio Improves Mean Time To Resolution with APM Reinvented

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Twilio, as a cloud communications company, prioritizes app performance and reliability since things like service interruptions or high latency can negatively impact user experiences and, ultimately, their customer relationships.

This case study explores how Twilio went beyond traditional methods for detecting and mitigating performance issues with a reinvented APM tool, designed specifically for modern apps built on microservices.

Find out how they modernized and streamlined their performance management capabilities, as well as how they:

  • Improved mean time to resolution by 92% for production issues
  • Found issues in the first hour of deployment and reduce latency
  • Launched segmented and detailed performance monitoring
  • And more 
Vendor:
LightStep
Posted:
23 May 2018
Published:
23 May 2018
Format:
PDF
Length:
3 Page(s)
Type:
Case Study
Language:
English
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