Enable seamless Wi-Fi access for omnichannel customer experiences

Creating a Mobile-First Platform to Encourage Omnichannel Customer Engagement

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Maxeda DIY Group, a leading DIY retailer in the Benelux, faced a challenged familiar to many others in the retail sector: how best to maximize customer spend in an omnichannel world by balancing online and in-store sales.

This case study explores how Maxeda approached their Wi-Fi as a key enabler for their omnichannel interactions with customers. Find out how they updated their access points and switches in order to:

  • Create a more mobile-friendly experience in stores and online
  • Enhance customer engagement and revenue streams
  • Deliver more tangible IT-enabled services
  • And more 
Vendor:
Aruba Networks
Posted:
30 Apr 2018
Published:
30 Apr 2018
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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