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Using Data to Create Outcome-Based Customer Experiences

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Customers expect organizations to provide personalized experiences and interactions. Therefore, in order to deliver a satisfactory customer experience, organizations must analyze the right data.

How do organizations find the right data? By asking the right questions. Download this white paper for 5 tips that organizations can use to ask the questions:

  • Start with a question, not a data point
  • Identify the data that answers the question
  • Understand the data path
  • And 2 more

Read on to learn how your organization can acquire the right data to analyze and, in turn, deliver the highest quality customer experience possible. 

Vendor:
SAS
Posted:
20 Nov 2018
Published:
20 Nov 2018
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.