ITSM helps an IT department rediscover its purpose

Nampa School District's ITSM Success Story

Cover

IT departments receive many requests every day. Due to a busy schedule, IT departments may not have time to consider the benefits of updating their management systems.

The Nampa school district suffered from an antiquated and unresponsive IT department, but found that with a new service management tool they could ensure reliable operation of:

  • Data networks
  • Applications
  • Digital-assisted devices

Discover how an underperforming IT Department turned itself into an exceptional customer service organization. 

Vendor:
Serviceaide
Posted:
13 Apr 2018
Published:
13 Apr 2018
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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