How 8x8's Enterprise Engagement Management Platform moves towards an integrated approach

Enterprise Engagement Magement Platform - Moving towards an Integrated Approach

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Unified communication and collaboration (UCC) tools are designed to enable seamless real-time communications and collaboration anytime, anywhere and on any device.

Is that why there’s an increase of integration of contact centers and UCC environments within organizations?

This IDC white paper explores how UCC tools can support customer experience initiatives and increase satisfaction. Plus, learn about 8x8’s Enterprise Engagement Management platform, a fully integrated cloud communications and cloud contact center tool.

Vendor:
8x8, Inc.
Posted:
28 Mar 2018
Published:
31 Mar 2018
Format:
PDF
Length:
10 Page(s)
Type:
Research Content
Language:
English
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