Boosting economies of scale with Service Integration and Management (SIAM)

Delivering Success as a Service with SIAM

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When an MSP connects to their customer’s system to address an IT concern, they often utilize a manual “swivel-chair” approach. However, this approach can put a damper on the economies of scale that an MSP is reliant on, and can complicate customer onboarding processes.

Fortunately, there is a service management solution designed especially for this.

Learn more about how one MSP tangibly improved their service’s efficiency amongst other benefits, including:

  • Transaction volumes quadrupling from initial estimates
  • Streamlining their CMDB
  • And more
Vendor:
Perspectium
Posted:
29 Mar 2018
Published:
29 Mar 2018
Format:
PDF
Length:
1 Page(s)
Type:
Case Study
Language:
English
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