A practical guide to AI in the contact center

A Practical Guide to AI in the Contact Center

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Out of the box, many AI platforms are blank slates. They have the capacity for deep analytics, machine learning and automated function, but require initial instruction. It’s not all plug-and-play function.

In this resource, examine AI from a pragmatic lens and receive suggestions to help minimize costs and maximize returns for your contact center.

Uncover some of the underlying technology and benefits, including:

  • Natural language processing
  • Voice recognition
  • Chatbots
  • And more
Vendor:
Five9
Posted:
15 Mar 2018
Published:
15 Mar 2018
Format:
PDF
Length:
22 Page(s)
Type:
Resource
Language:
English
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