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Selecting the best cloud-based cloud contact center strategy can be overwhelming.
To help, this white paper answers 6 FAQs about cloud contact centers, such as:
- Is it best to wait until we can move everything to the cloud, or do it bit-by-bit?
- What sort of assurances and guarantees should we look for from a cloud provider in terms of security and performance?
- Where do the biggest cost savings come from?
- And 3 more