How AI can help you find customers who need assistance

Using AI to Power Smart Interactions with Customers

Cover

Knowledge about your customers’ activities and interests is table stakes now. Finding new ways to learn that information can give your business an advantage over competitors.

Artificial intelligence (AI) that powers smart client apps and assisted interactions on chat can help customers find exactly what they’re looking for in an efficient and customer-friendly way.

Discover how a web-based app that helps you make predictive, real-time decisions can enable you to:

  • Predict customer intent
  • Identify customers most likely to benefit from live assistance
  • Provide agents with customer context and recommendations
  • Empower agents with rich interaction tools and content
  • And more
Vendor:
24/7 Customer Inc
Posted:
26 Feb 2018
Published:
30 Nov 2017
Format:
PDF
Length:
31 Page(s)
Type:
White Paper
Language:
English
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