Simple vs. intelligent chatbots for enhanced customer engagement

Everything you Should Know about Chatbots for Customer Engagement

Cover

The technology surrounding AI has taken great strides in recent years, meaning that artificially intelligent chatbots are more viable as virtual agents to aid in customer engagement.

But that doesn’t mean that they come without their own challenges to create and deploy them properly.

In this e-book, learn about the true capabilities of chatbots and the role they can play in your CRM strategy. Plus, explore topics, like:

  • The stages of chatbot maturity
  • Key drivers and opportunities for deploying chatbots
  • Varying levels of AI: NLP, machine learning, and advanced analytics
  • Pros and cons of building your own chatbot
  • And more
Vendor:
24/7 Customer Inc
Posted:
21 Feb 2018
Published:
31 Dec 2017
Format:
PDF
Length:
29 Page(s)
Type:
eBook
Language:
English
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