Virtual agents not yet ready for primetime customer service

Virtual agents not yet ready for primetime customer service

Cover

Chatbots may never replace humans at call centers. But they can alleviate high call volumes and route queries to humans when they're too thorny for automated responses.

Vendor:
SearchCRM
Posted:
09 Feb 2018
Published:
09 Feb 2018
Format:
PDF
Length:
20 Page(s)
Type:
eBook
Language:
English
Already a Bitpipe member? Login here

Download this eBook!

By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.

You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.