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Mobile Devices: The New Support Frontier for IT
Many large organizations are already well aware of the productivity and collaboration benefits of mobile devices, making smartphones and tablets essential tools for employees in the workplace.
Yet, an IDG survey found that 87% of IT leaders admit they need more support technologies, tools, and sta��ffing to support their mobile users.
Read this white paper to discover how a real-time, hands-on guided support model leverages knowledge gained over time to automate solutions to common problems - allowing your IT department to meet rising employee expectations for mobility without increasing IT staff levels.��