ITSM Blueprint: Get control of your service desk

IT Service Management Blueprint: Get Control of Your Service Desk

Cover

You need to modernize your service desk to handle a modern workload.

In the journey to IT modernization, step one is consolidation. This includes eliminating redundant systems, capturing the work, acting on requests, and reporting to stakeholders.

This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.

Vendor:
ServiceNow
Posted:
19 Jan 2018
Published:
19 Dec 2017
Format:
PDF
Length:
8 Page(s)
Type:
eBook
Language:
English
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