Time Warner standardizes legacy ITSM systems with one solution

Case Study: Media Giant Enhances Visibility and Service Quality

Cover

Time Warner Inc. is a global media and entertainment leader with businesses that span television networks, film and TV entertainment.

They needed to move from multiple, disconnected monitoring tools and manual processes to an automated approach for seamless integration between event management and the CMDB.

Read this case study to learn how they were able to overcome these challenges with an ITSM service.

Vendor:
ServiceNow
Posted:
22 Jan 2018
Published:
17 Nov 2016
Format:
PDF
Type:
Case Study
Language:
English
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