hr Report: ServiceNow provided 400% ROI for 1 healthcare org

Analyst Report: Potential ROI of ServiceNow HR Service Management

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An American healthcare organization with $4 billion in revenue was riddled with inconsistencies and repetitiveness in its HR department. Inefficiency hampered the organization’s 8 disparate HR operations.

The healthcare company turned to ServiceNow HR Service Management to provide 24/7 HR services with automated processes and a user-friendly employee service portal.

In this Forrester Research report, explore how this investment is enabling them to receive:

  • A 3-year ROI of 400%
  • Benefits of nearly $10 million
  • 30% improved efficiency in servicing HR cases
  • 50% reduction in audit and compliance costs
Vendor:
ServiceNow
Posted:
18 Jan 2018
Published:
31 Mar 2017
Format:
PDF
Length:
18 Page(s)
Type:
Research Content
Language:
English
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