Prevent data breaches & avoid contact center risks

The State of Data Security in Contact Centers

Cover

The average consolidated total cost of a single data breach is $3.62 million, according to IBM’s 2017 Cost of a Data Breach Study.

A concerning number of contact centers continue to rely on outdated, risky practices for customer interaction, data collection and fraud prevention, which can lead to damaging data breaches.

This resource offers a deeper understanding into avoiding contact center security risks when collecting customer data.

Learn more about:

  • Data breaches within the payment card industry
  • PCI DSS compliance
  • Strategies for breach prevention
Vendor:
Semafone
Posted:
05 Jan 2018
Published:
05 Jan 2018
Format:
PDF
Type:
White Paper
Language:
English
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