How to fuel eCommerce conversions for better CX

8 Steps to Optimized eCommerce Conversions for Better Customer Experience

Cover

The biggest criticism of e-commerce is the lack of face-to-face interaction with customers, and up to 30 percent of customers will go strictly to the search box to find what they’re looking for when they land on an e-commerce site.

In this white paper, uncover how natural language processing has become the secret ingredient to on-site e-commerce search functions for many retailers.

Learn about the role of natural language processing in helping you know and understand customer needs and deliver to them, as well as:

  • Syntax vs. semantics
  • Drawbacks of text-based searches
  • What conversions you are missing out on with textual search
  • And 5 benefits of choosing natural language processing for on-site search
Vendor:
Magento
Posted:
14 Dec 2017
Published:
14 Dec 2017
Format:
PDF
Length:
19 Page(s)
Type:
White Paper
Language:
English
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