This resource is no longer available

Report: A 36-Criteria Evaluation of CRM Suites

Cover

Good customer experiences correlate to retention loyalty, enrichment loyalty, and advocacy loyalty. That may be why according to a Forrester Wave report, 1/3 of enterprises are using SaaS CRM tools.

But it takes several factors for CRM tools to be successful.

In this Forrester report, explore a 36-criteria evaluation of CRM suites to help you identify which tools may best fit your organization’s needs.

Learn about:

  • Modern CRM and the maturing market
  • Innovations
  • A vendor evaluation of CRM suites
  • And more 

Microsoft may use your contact information to provide updates and special offers about Dynamics and other Microsoft products and services. You can unsubscribe at any time. To learn more you can read the Privacy Statement.

Vendor:
Microsoft
Posted:
04 Dec 2017
Published:
04 Dec 2017
Format:
PDF
Length:
22 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.