Smart networks improving customer experience

How High-speed Network Powers Transformational Customer Experience

Cover

Dixons Carphone Group (DCG) uses in-store wireless tablets to smoothly guide sales, offer persuasive proof points, and identify deals to match their customer’s exact needs.

As a result, DCG needed more bandwidth to better prioritize the increased traffic among their customers.

In this case study, learn how implementing high-speed BT services helped DCG launch Pin Point into their retail stores, which led to a 40% increase in sales conversions and a 30% increase in customer satisfaction scores.

Vendor:
BT
Posted:
28 Nov 2017
Published:
28 Nov 2017
Format:
PDF
Length:
3 Page(s)
Type:
Case Study
Language:
English
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