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How to Leverage AI to Improve Your Customer Service

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The customer lifecycle is something every company deals with – customers leave a product or service as competition increases. How can a company keep those customers around longer?

By integrating artificial intelligence (AI) into customer support, it's possible to anticipate new strategies to reclaim customers. Similar customers change in similar ways, and AI can help devise ways to keep them happy.

In this webcast, see how AI can help customer support in these 3 ways:

  • Automate support services such as chatbots
  • Predict urgency from customers
  • Recommend new strategies
Vendor:
Zendesk
Premiered:
Dec 26, 2017
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.