Contact Center Automation Tools You Can't Ignore

Contact Center Automation Tools You Can't Ignore

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While contact centers play a critical role in your business, selecting the right technology is essential to your organization’s success. Making such a significant investment leads to a major buying decision; however, the process must start with recognizing the detailed needs of your organization.

Based on what you’ve been reading, we think you’ll find our expert guide on the top 5 contact center automation tools useful!

By completing our brief Call Center Survey, receive your complimentary copy to learn more about enhancing your contact center.

Inside, Scott Sachs, President of SJS Solutions, breaks down the consideration of cataloging your organization’s business requirements for call center technology and 5 automation tools that balance the scale of efficiency and effectiveness.

> We have also compiled 5 benefits of speech analytics tools for contact centers. With new technologies, such as real-time speech analytics, emotional analytics and AI, contact centers can create better customer experiences. This insight is designed to give your company a significant competitive advantage!

Vendor:
TechTarget
Posted:
02 Nov 2017
Published:
03 Mar 2018
Format:
HTML
Type:
Resource
Language:
English

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