This resource is no longer available
Companies are using digital technologies to add business value like new sources of revenue and to help improve their customer’s experience.
In the white paper by IDC, explore how companies across different industries and sizes are seeking to improve their Unified Communications maturity by thinking strategically about their business needs and understanding the key considerations for selecting the right UC providers.
Few questions organizations should be asking:
1) Does it require differentiation or customization?
2) Is it static, or will it be changing?
3) What systems integration will be required?