Your guide to building an omnichannel customer engagement strategy

Your Guide to Omnichannel Customer Support

Cover

The customer determines the best way to engage with your company based on their needs and preferences.

So how can you anticipate which channels a customer will need or want?

Learn:

  • What omnichannel support entails
  • How a strategy can benefit your business
  • What factors are driving channel preferences
  • How to build a strategy that considers all channels
Vendor:
Zendesk
Posted:
30 Oct 2017
Published:
30 Oct 2017
Format:
PDF
Type:
White Paper
Language:
English
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