How does the FCC handle 450,000 consumer complaints a year?

Case Study: How the FCC Improved Their Consumer Help Center

Cover

Learn how the Federal Communications Commission (FCC) built up their consumer help center to handle the 450,000 complaints per year they receive with lower cost to taxpayers.

Vendor:
Zendesk
Posted:
27 Oct 2017
Published:
27 Oct 2017
Format:
HTML
Type:
Case Study
Language:
English
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