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Providing Great Customer Service Through Social Media

Cover

One of the first challenges to providing great customer service is where to focus your time and resources.

Luckily, providing great customer service through social media can be a way to get around this hurdle.

Learn how you can get started with a social customer service strategy of your own, including tips on how to:

  • Track and manage volume
  • Remain timely
  • Determine when an issue should be “offline”
  • And more 
Vendor:
Zendesk
Posted:
25 Oct 2017
Published:
25 Oct 2017
Format:
PDF
Type:
White Paper
Language:
English

This resource is no longer available.