How Uber uses customer support & chat tools to drive success

How Uber Grew With Customer Support and Chat Behind the Wheel

Cover

Everyone knows Uber, but behind the wheel? A complex ecosystem that keeps the driver and rider connected and processes running smoothly.

Discover how customer support and chat tools supported Uber’s business growth with: 

  • The ability to grow with the company
  • Request tracking for internal teams
  • Shape features that are core to operations
  • And more
Vendor:
Zendesk
Posted:
25 Oct 2017
Published:
25 Oct 2017
Format:
HTML
Type:
Case Study
Language:
English
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