Fact or fiction? 6 debunked call recording myths

The Truth Behind 6 Call Recording Myths

Cover

Although seen as a necessity by any regulated business or contact center that takes itself seriously, call recording still remains one of the most undervalued and underutilized features.

But why is this? Previously, the costs of call recording outweighed the benefits – until the advent of cloud-based technology. Yet this feature still remains unused. 

Inside, discover the truth behind 6 common and lingering call recording myths.

Plus, uncover what features to look for in a call recording system.

Vendor:
West IP Communications
Posted:
24 Mar 2017
Published:
24 Mar 2017
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English
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