CRM: Artifical Intelligence calls Salesforce home
In the 1980s and 1990s, AI made huge strides in software before it was deemed a failure. In rare form, the ever-emerging tech industry has adapted this virtual has-been to new market possibilities.
Cloud, open source software, and other disruptors of the past decade can thank the first generation of AI developments for their success, while big names like Salesforce and Microsoft credit the technology for driving interest in the IoT.
In this e-guide, expert consultant Jeff Kaplan talks about where AI has been and where it's going. Learn how CRM leader Salesforce is using AI to improve customer engagement, customer data visibility, and more.