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Benchmark Your Omnichannel Customer Service Readiness

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Omnichannel customer service is becoming a necessity; it's the new norm in our digital, mobile-first world. It is your best chance to reach the customers you're looking for, engage with them, and ensure repeat business.

Omnichannel is the way of the future and needs to be part of your customer engagement strategy moving forward.

This webcast, with guest speaker Kate Leggett from Forrester Research, will help you determine where your omnichannel presence stands, where to go, and figure out how much value this adds to your business.

Vendor:
Genesys
Premiered:
Sep 14, 2016
Format:
HTML
Type:
Webcast
Language:
English

This resource is no longer available.