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85% of Customers are Dissatisfied with the Authentication Process

Cover

With the average authentication process taking 30 to 45 seconds, customers feel burdened by this time consumption. Even with these supposed security measures in place, legitimate customers are still failing their own authentication process.

This infographic reveals what you can do to reduce the burden of authentication for your customers. Learn how to prevent fraud in your contact center, while minimizing interrogation and saving money on every call.

Vendor:
NICE Systems, Inc
Posted:
24 Aug 2016
Published:
24 Aug 2016
Format:
PDF
Length:
1 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.