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Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book

Cover

When it comes to delivering IT services, think about how you would rate your organization on its consistency, speed, and accuracy. Would it earn stellar marks or is there room for improvement? Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting?

Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB, and learn from this e-book:

  • How to build a single system of record in a CMDB
  • Best practices for incident, problem and asset management
  • How to create a connected view of services to prevent downtime
  • And more  
Vendor:
ServiceNow
Posted:
11 Jul 2016
Published:
11 Jul 2016
Format:
PDF
Length:
9 Page(s)
Type:
eBook
Language:
English

This resource is no longer available.