Improve customer experience with good customer data

Data’s Pivotal Role in Improving Customer Experience

Cover

Getting solid data involves a two-way exchange: customers need to be willing to offer their information to get personal service and marketers need to act effectively with that data to justify relinquishing consumer information.

The key to encouraging customers to share their data is to generate loyalty and improve customer experience.

In this e-guide, learn how you can build customer loyalty and improve customer experiences via quality and effective customer data collection and analysis. As a bonus, gain access to how companies like 7-Eleven, Walgreens, and Mazda are improving customer journeys by enabling mobile loyalty programs.

Vendor:
Microsoft
Posted:
Feb 8, 2021
Published:
Feb 1, 2016
Format:
PDF
Type:
eGuide
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