Operation Nexterday

Operation Nexterday

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This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.

The "Enterprise Multi-Client Study" surveyed more than 1,000 global business leaders to better understand what they want from their digital and communications service providers.

Key findings include:

  • 81% are using connected digital services to improve productivity, generate revenue or reduce costs
  • 71% are looking to bundle connected digital services into the products they sell, and 95% of those would like to partner with a digital or communications service provider to do so.
  • Businesses' top concerns when considering buying digital services were security (61%), cost (58%), service quality (54%) and easily accessible support (39%).

A more detailed version of this study is available here.

Vendor:
ComputerWeekly.com
Posted:
28 Jan 2016
Published:
28 Jan 2016
Format:
PDF
Length:
7 Page(s)
Type:
Research Content
Language:
English
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