The CIO's Essential Guide to IT Service Management for Digital Businesses
Any given company's customers expect faster and less costly IT service delivery. Therefore, IT must often migrate many of its components to the cloud to accommodate these expectations. We live in a marketplace constantly evolving with the forces of big data, analytics, social media, mobility and the Internet of Things—and in this new age, traditional IT service management (ITSM) practices no longer pass muster.
In this e-book, exclusively designed for CIOs, you will discover an essential checklist for CIOs looking to support their digitally enabled enterprises with ITSM practices. Access this three-part resource to deliver radical business change with ITSM, as well as see how a well-implemented IT asset management strategy could help protect your company against license compliance audits by software vendors.