How automation can create a cost-effective contact center

The Multichannel Mandate: Ready, Set, Automate

Cover

In this e-book, CRM expert Scott Sachs explores the various automation technology organizations need for a cost-effective contact center.

Get the inside scoop on the nuts-and-bolts technology needed for a solid contact center infrastructure that can respond to shifting business demands.

Plus, we examine staffing and training tools that help effectively manage a crack team. 

Vendor:
SearchCRM
Posted:
04 Sep 2015
Published:
04 Sep 2015
Format:
PDF
Length:
10 Page(s)
Type:
eBook
Language:
English
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