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In this e-book, CRM expert Scott Sachs explores the various automation technology organizations need for a cost-effective contact center.
Get the inside scoop on the nuts-and-bolts technology needed for a solid contact center infrastructure that can respond to shifting business demands.
Plus, we examine staffing and training tools that help effectively manage a crack team.
- Vendor:
- TechTarget Customer Experience
- Posted:
- Feb 8, 2021
- Published:
- Sep 4, 2015
- Format:
- Type:
- eBook
