Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
Field service automation, ERP, and other technologies have dramatically improved operational performance and help automate archaic processes. While beneficial to the company as a whole, these new systems all too often tether critical data to the back office, preventing employees in the field from accessing essential information they need to complete their jobs.
What can be done to help your mobile employees?
This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives. Read on to discover 4 proven ways mobile apps improve the field experience, including:
- Increase in first time fix rates with real-time information
- Delivery of proactive maintenance and protect assets
- And more