How to implement ITSM and establish a strategy beyond IT metrics

ITSM strategy is about more than closing help desk tickets and managing change requests. It’s also about solving business problems and generating revenue.

In this expert e-guide, learn how one CIO was able to leverage ITSM to improve business processes as well as incorporate the ITSM strategy to a mobile workforce.

Additionally, learn the expert seven-step ITSM implementation formula to ensure your deployment is a success.

Vendor:: TechTarget CIO
Posted:: Feb 8, 2021
Published:: Oct 7, 2014
Format:: PDF
Type:: eGuide

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