3 Reasons Why CEM Is the Place to Innovate

Customer experience management is one of the most integral parts to any customer-centric business. Unfortunately, and contrary to the need of CEM, architecting and understanding a successful strategy can be a little difficult.

The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.

Vendor:: OpenText
Premiered:: May 19, 2014
Format:: Video
Type:: Webcast

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