The First Mile: The most important moment in keeping customers
The First Mile - Business Critical Real Time Customer Interactions
In this age of the empowered customer, companies are pressured to stay on their toes so as to retain customer loyalty in the most intuitive, fast, responsive means possible.
In this fascinating webcast, learn the importance of the business-critical First Mile of customer interactions – the point at which customer loyalty is either gained or lost. Inside, discover how organizations that make their First Mile smarter will have a distinct competitive advantage in this age of the customer, and find out how this can be accomplished in your own organization.