Workforce and Customer Experience Assessment

Workforce and Customer Experience Assessment

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Today, the goal of many organizations is to transform themselves into a social business. The pervasiveness of this goal comes from the fact that as a social business, creating highly-engaging and personalized connections between people, information, and process, comes as a standard.

 But how do you know that you’re on your way or are even meeting that goal currently?

Access the following resource to take the social business assessment to find out just how “social” you really are. Also uncover how the social business can ultimately create a smarter workforce and exceptional customer experience.

 

Vendor:
IBM
Posted:
Feb 8, 2021
Published:
Mar 14, 2014
Format:
HTML
Type:
Assessment Tool
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