The ever-increasing volume, variety, and velocity of big data can bring big benefits to the service desk – if properly leveraged.

Check out this fascinating webcast in which you will discover 3 steps to using big data to your service desk’s advantage, an information strategy, and specific examples of how big data can be used in the service desk environment.

Vendor:

Hewlett Packard Enterprise

Premiered:

Feb 11, 2014

Format:

Multimedia

Type:

Webcast

Language:

English