CIO insights: Moving from the back office to the front line

CIO insights: Moving from the back office to the front line



Moving from the back office to the front lines


CIO insights from the Global C-suite Study


This report from IBM delves deeply into the views of 1,656 CIOs interviewed  on what they are doing to help their enterprises become more “customer-activated.”


The research shows that during the past few years, the role of the CIO has shift to each end of the spectrum. The number of CIOs with a mandate to provide basic IT services has increased, as has the number with a mandate to pioneer and engineer innovation.


While some CIOs remain confined to their traditional domains, a growing number are seizing the opportunity to take on a far bigger role on the front lines of the business.



  • How CIOS view the world
  • Enabling the enterprise vision
  • Engaging with digitally enfranchised customers
  • Taking action
  • Boost collaboration
  • The Future of the CIO

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04 Dec 2013
04 Dec 2013
28 Page(s)
Essential Guide
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