Consolidated Communications Uses IBM SmartCloud Analytics for Predictive Outage Avoidance
Adhering to varied customer needs can be complex and cumbersome to manage – especially without having the necessary tools in place. Fortunately with the implementation of predictive analytics technology you can meet the specific needs of demanding customers.
Take a look at this brief video to discover how a local telephone company, based in Illinois, deployed predictive analytics technology to seamlessly accommodate for the sheer volume of connections to customers. Find out how this technology alleviated the threshold to manage volume and provided IT staff with more time to focus on mission-critical initiatives.