Open Grid Europe is open to new approaches for IT training
Open Grid Europe, which operates the largest transmission network in Germany, lives up to its namesake when it comes to innovative methods of software training for employees. When Open Grid needed to switch to a new application lifecycle management (ALM) software, they looked for an alternative to printed manuals and traditional learning modules.
In this brief case study, learn how Open Grid leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software, including:
- Easy adaptation of documents for software changes
- Significant reduction in help desk calls
- Cost reduction due to self-created content
- And more