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Business users today are much more knowledgeable and willing to adopt new technology than in generations past. However, dealing with “The Business” can still be a major challenge for IT pros. As personal and business technologies begin to merge, though, it’s critical that technical professionals be able to collaborate across organizational and cultural boundaries.
This important resource examines some of the most common challenges that IT pros face when dealing with business users and provides helpful tips for working with them in a way that is beneficial to the organization as a whole.